All information we gather is confidential and purely to understand the client’s history as it pertains to the therapies they require or request.
48 Hour Cancellation & Late Policy
Our clients are requested to contact us 48 hours in advance for cancellations.
Appointments canceled with less than 48 hours notice will be charged in full.
Please email us at firstname.lastname@example.org should you need to cancel your appointment.
Late arrivals will receive treatment during the remaining time of their scheduled session and will pay for the full session.
If you are suffering from any sort of contagious illness (cold, flu, cough, open wound), we will happily reschedule your session. In the event of a surprise illness we will be happy to refund or reschedule your session, even without 48 hour notice, with the presentation of a valid medical note.
We provide electronic receipts for all services. Paper receipts are provided upon request.
Gift certificates are non-refundable, non-transferrable and have no cash value. Please confirm your certificate at the time of booking and present your gift certificate at the time of treatment. All gift certificates are valid for six months after purchase, as indicated on the certificate itself.